Who we are
Based in Hertfordshire – Coverage throughout the UK
Frama UK is a subsidiary of our parent company, Frama AG based in Switzerland. We employ 30 professionally qualified competent employees who are responsible for providing excellent pre and post-sales support to our customers throughout the UK.
Sales & Account Management
We are the direct contact for our customers. We provide close support and advice, ensuring high customer satisfaction and compliance with our worldwide quality standards in pre-sales, sales and after-sales. Our sales team are professional account managers who are committed to fulfilling the individual needs and wishes of their customers.
Excellent company to do business with. Got me set up with a contract the same day that I inquired about it and had the franking machine delivered very prompt and fast!
Customer Quote
Finance & Administration
As an internal service provider, we primarily provide all necessary financial and human resources to ensure all the back office functions are in place to support our teams and customers. We are experts in assisting our customers with ensuring they have the right financial package for their needs.
After Sales & Technical Support
Frama UK ensure you benefit from the latest changes in products and technologies and any changes to your business needs. The initial purchase is only the beginning of the relationship; Frama delivers throughout the life of the product. We go the ‘extra mile’ in delivering an exceptional standard of service - from your first point of contact through to our UK based after sales care team.
We provide a knowledgeable UK based, technical support helpdesk who are ready to provide an efficient first line support for all of our products. Our first time fix rate exceeds 97% and our 5* Turstist reviews provide evidence of the levels of service we provide on a daily basis.
Frama have provided me with a great service in ensuring my documents are sent securely and I can have digitally signed at less than other e-signature providers.
Customer Quote
