Frama CareS
A Customer Service you can Rely on
Frama UK understands how important both physical and electronic mail is in all organisations. Whether you are a start up company or part of a multi-national organisation the pressures are the same. Frama UK delivers high quality products backed up by fantastic UK based customer service.
What we offer you
The initial purchase is only the beginning of the relationship; Frama delivers throughout the life of the product. Frama UK go the ‘extra mile’ in delivering an exceptional standard of service - from your first point of contact through to our after sales care team.
We stand out from the crowd due to our promise of care. We deliver outstanding technical support and nationwide field service coverage, coordinated from our UK based offices.
Our field technicians exceed a 98% first time fix rate in repairing customer equipment on site. Every member of Frama understands the need to deliver exceptional service to our customers.
Each new member of staff is inducted through the Frama CareS programme which highlights our commitment to customer service. Be it a franking machine, folder inserter, office printer or secure email software, Frama provide customer service you can rely on. Latest technology, high quality products back by unrivalled after sales support is our promise to you...
Our Promises to you
