Frama Support & Service

Download area

In our download area, you can find all documents/files, such as certificates, brochures, datasheets, and software tools, for download.

Please find further instruction manuals and videos on this page: Support. User manuals can be found on the product pages.

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Product Brochures

Franking Machine Matrix F12

Brochure of Matrix F12 Franking Machine

Franking Machine Matrix F22

Brochure of Matrix F22 Franking Machine

Franking Machine Matrix F32

Brochure of Matrix F32 Franking Machine

Franking Machine Matrix F42

Brochure of Matrix F42 Franking Machine

Franking Machine Matrix F62

Brochure of Matrix F62 Franking Machine

Franking Machine Matrix F82

Brochure of Matrix F82 Franking Machine

Letter Opener Access B300 / Access B400

Brochure of Letter Opener Access B300 / Access B400

e-communications: RMail Services

Brochure e-communications: RMail Services

Brochure Tax Meter TM2100

Brochure Tax Meter TM2100

Data Management

Brochure Data Management


Product Data Sheets

Franking Machine Matrix F12

Product Data Sheet of Franking Machine Matrix F12

Franking Machine Matrix F22

Product Data Sheet of Franking Machine Matrix F22

Franking Machine Matrix F32

Product Data Sheet of Franking Machine Matrix F32

Franking Machine Matrix F42

Product Data Sheet of Franking Machine Matrix F42

Franking Machine Matrix F62

Product Data Sheet of Franking Machine Matrix F62

Franking Machine Matrix F82

Product Data Sheet of Franking Machine Matrix F82

Letter Opener Access B300

Product Data Sheet of Letter Opener Access B300

Letter Opener Access B400

Product Data Sheet of Letter Opener Access B400

e-communications: RMail

Factsheet RMail

e-communications: RMail One-Click Encryption

 Factsheet One-ClickEncryption

e-communications: RMail e-Signature

 Factsheet e-Signature 

e-communications: RMail LargeMail

 Factsheet LargeMail and Tools for Attachments

Tax Meter TM2100

Datasheet Tax Meter TM2100


Safety Data Sheets

Ink cartridge

Please refer to the specifications for type and article number on the label of the ink cartridge for the selection of the safety data sheet.


Type: Ink Jet Cassette Red Fluo. #1004908

Article Numbers: 1003580, 1003584, 1003592, 1003597, 1017901, 1017902, 1019118, 1019119, 1019206, 1019207, 1019208, 1019210, 1019211, 1019516, 1021889, 1022172,1022173, 1022180

Type: Ink Jet Cassette Blue #1004911

Article Numbers: 1003573, 1003574, 1003575, 1003576, 1003579, 1003581, 1003582, 1003583, 1003585, 1003586, 1003587, 1003589, 1003591, 1003593, 1003594, 1003595, 1003596, 1017209, 1017210, 1017971, 1017982, 1017983, 1017984, 1018019, 1018020, 1018021, 1018022, 1018023, 1018024, 1018025, 1018026, 1018027, 1018028, 1018029, 1018030, 1018031, 1018032, 1018033, 1018034, 1018035, 1018036, 1018037, 1018038, 1018543, 1018584, 1018585, 1018586, 1018587, 1018588, 1018589, 1018590, 1018591, 1018592, 1018593, 1018594, 1018595, 1018596, 1018597, 1018598, 1018599, 1018600, 1018601, 1018602, 1018603, 1018967, 1018968, 1018980, 1019065, 1019066, 1019067, 1019068, 1019069, 1019070, 1019071, 1019072, 1019073, 1019074, 1019075, 1019076, 1019077, 1019078, 1019079, 1019080, 1019081, 1019082, 1019083, 1019084, 1019209, 1019284, 1019285, 1019328, 1019329, 1019412, 1019490, 1019515, 1019518, 1019806, 1021043, 1021044, 1021045, 1021046, 1021047, 1021048, 1021049, 1021050, 1021051, 1021052, 1021053, 1021054, 1021055, 1021056, 1021057, 1021059, 1021060, 1021944, 1022047, 1022048, 1022049, 1022050

Type: Ink Jet Cassette Blue #1018052

Article Numbers: 1003578, 1003590, 1017731, 1018542, 1018828, 1018864, 1018865, 1018866, 1018867, 1019085, 1019086, 1019087, 1019088, 1019109, 1019110, 1019111, 1019112, 1019113, 1019114, 1019135, 1019136, 1019137, 1019138, 1019139, 1019156, 1019286, 1019771, 1021058, 1022051


Certificates

D&B Rating Certificate

D&B Rating Certificate

ENERGY STAR Label

The franking machine Matrix F12 and Matrix F22 have earned the ENERGY STAR

Eco Power Certificate

Eco power from naturemade star-certified hydropower plants

FIPS 140-2

Security Requirements for Cryptographic Modules

ISO 27001 Certificate in compliance with IT-Grundschutz

Information Security Management Systems (ISMS) in compliance with IT-Grundschutz

OHSAS 18001

Occupational Health and Safety Management System

ISO 14001

Environmental Management System

ISO 9001

Quality Management System