Frama Franking Machines - Matrix Range
Your support page
Below you will find manuals, instructional videos and more on the operation of your Matrix franking machine.
If you can't find what you're looking for, or need additional assistance, you can call us direct on 01992 45 11 25, or email contact@frama.co.uk
Please note that in October 2021 Frama UK replaced these franking machines with our newer and faster range of Fs/Fx models. Some Royal Mail services (including signed-for and special-delivery) were removed from the Matrix range by Royal Mail in November 2022.
The new range provide all Royal Mail services and are future-proofed against further RM changes.
To upgrade to a new machine, please click here to contact our team.
Operating Manuals
- Matrix F series Quick IP Installation Guide (all Franking Machines)
- Matrix F series IP Configuration Manual (all Franking Machines)
- Franking Machine Matrix F10 - F12 (Quick Installation Guide)
- Franking Machine Matrix F10 - F12
- Franking Machine Matrix F22 (Quick Installation Guide)
- Franking Machine Matrix F22
- Franking Machine Matrix F32 - F82 (Quick Installation Guide)
- Franking Machine Matrix F32 - F62
- Franking Machine Matrix F82
- Franking Machine Matrix F2
- Franking Machine Matrix F4 - F6
- Franking Machine EcoMail/OfficeMail
- Franking Machine Mailmax
Ink-Jet Cassette and Printing
- Installation of Ink-Jet Cassette Matrix F12
- Installation of Ink-Jet Cassette Matrix F12 (Video)
- Installation of Ink-Jet Cassette Matrix F22
- Installation of Ink-Jet Cassette Matrix F22 (Video)
- Installation of Ink-Jet Cassette Matrix F32 - F82
- Installation of Ink-Jet Cassette Matrix F32 - F82 (Video)
- Change of Ink-Jet Cassette
- Change of Ink-Jet Cassette (Video)
- Print Head cleaning
- Print Head cleaning (Video)
- Print Head alignment Matrix F12
- Print Head alignment Matrix F22
- Print Head alignment Matrix F32 - F82
How to Guides
- Single weighing
- Stack weighing
- Reassign a OneTouch key
- Modification of a OneTouch product
- Determining postage value Matrix F12
- Determining postage value Matrix F22
- Determining Postage value Matrix F32 - F42
- Determining postage value Matrix F62 - F82
- Replacing Labels for Matrix F42
- Replacing Labels for Matrix F42 (Video)
- Replacing Labels for Matrix F62 - F82
- Replacing Labels for Matrix F62 - F82 (Video)
- Adjusting the side stop
- Adjusting the side stop (Video)
Need help?
You can contact our service team directly on 01992 45 11 25 or email support@frama.co.uk
Our engineers are available 9am to 5.30pm Mon-Fri (excluding UK Bank Holidays).
